About us 🚀
We’re building a new way for ecommerce brands to create content using AI, unlocking a new wave of creativity and productivity for marketing & SEO teams. The Hypotenuse AI platform manages and creates content for product descriptions, listing pages and blog articles at scale—all in a way that captures a brand’s unique voice in just a few clicks. We’re reshaping what takes weeks to do, and turning it into days.
We move fast. We’ve got over 1 million users globally, including some of the largest Fortune 500 brands. We’re building the state-of-the-art in machine learning, with an experienced team from FAANG/AI research and top startups, and are backed by top global investors like Y Combinator, January Capital, and executives from Amazon, Walmart and ShopBack. We have global ambitions and are expanding our team in Singapore. If you're looking for a fast-paced start-up with the opportunity to reshape an industry, come join us!
The role
At Hypotenuse, interns aren’t here to sit on the sidelines or buy coffee. We empower you to make decisions, contribute creatively and think critically. We want self-starters who are entrepreneurial and want a taste of working in a high-growth, fast-moving start-up.
The Growth & Operations intern will work across different business functions, ranging from customer success, operations, marketing and business development. If you are passionate about the core processes that drive start-ups and growing the company, this role is for you.
Your role will be dynamic, continually adapting as our company accelerates. Here’s a breakdown of your core responsibilities:
- Build, optimize, and run processes for user and internal operations to support the company’s hyper-growth
- Develop and execute operational playbooks and contribute to customer resources such as FAQs, help guides, and tutorials to enhance user experience
- Serve as the bridge between our customers and the engineering & business teams, effectively communicating customer issues and feedback to drive product improvements
- Understand the needs and expectations of customer groups, ideate and execute tailored strategies to drive adoption of the product, and establish positive long-term relationships
- Assist in the scaling of Hypotenuse AI, and collaborate with other roles across tech, product and marketing to support initiatives.
- You’ll learn a lot about AI, SaaS, operations, customer success, and product in an early-stage start-up, but it will be demanding and comes with a whole lot of hard work.
Sounds like you?
We’re looking for people with a constant hunger. People who place learning, growth, and impact at the center of their lives. People who obsess over their craft; who can't stop thinking about solving challenging problems, and people who just won't give up.
Working here won’t be like a 9–5 role in a big company. You’ll have magnitudes more impact, learnings, and growth, but it will be demanding and comes with a lot of hard work and long hours.
Here, your rate of growth matters more than where you’re at right now. We look for people who are:
- Obsessively driven: you’re relentless, hungry to learn, and will place personal ambition as one of your biggest priorities right now.
- Scrappy: you get things done despite limited resources or circumstances going against you.
- Hands-on: if you’re looking for a job to do “strategy”, or lots of theoretical planning, but not actually get your hands dirty yourself, then we’re likely not a fit.
Requirements
- Curious, ambitious, and extremely driven
- Strong communication skills—both verbal and written; able to write clearly and have user empathy
- Logical and analytical problem-solver
- Highly organized, accountable, and detail-oriented
- Customer-obsessed, with a genuine heart to delight and help users solve problems
- Fast learner who can adapt quickly to changes and work both independently and collaboratively
- Experience in start-ups and/or in B2B SaaS tech is a plus
- Able to commit for at least 6-12 months